Free Taxpayer Services
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If you have questions or need assistance, you may call or visit any of our Taxpayer Assistance Locations (Monday - Friday, 8:30 a.m. -5:00 p.m.).
You may also write to:
West Virginia State Tax Department
Taxpayer Services Division
Post Office Box 3784
Charleston, WV 25337-3784.
Free Walk-in Assistance
Free walk-in assistance is available with the preparation of Business Tax Returns and West Virginia Personal Income Tax Returns. Taxpayers must provide a copy of their completed current Federal Income Tax return, W-2’s, 1099’s and any other documentation indicating West Virginia withholding before their West Virginia State Tax returns can be completed.
Telephone Numbers
| To Order Forms: |
1-304-344-2068
1-800-422-2075 (toll-free within West Virginia) |
| General Assistance: |
1-304-558-3333 (8:30 a.m. - 5:00 p.m.)
1-800-982-8297 (8:30 a.m. - 5:00 p.m.) |
| Impaired TDD Service: |
1-800-282-9833
1-800-TAXTDD |
Electronic Filing Publications
| WV-1345 | Handbook for Software Developers and Electronic Filers of Individual Income Tax Returns |
| WV-1346 | e-File Specifications and Record Layouts for Individual Returns |
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